Assatiani Irakliy (2025) Corporate aspects of e-procurement: supplier perspective on customer portals. Faculty of International Management and Business.
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Abstract
This thesis investigates the corporate aspects of e-procurement, focusing on the supplier’s perspective regarding customer portals used for issuing purchase orders and processing electronic invoices. By integrating theoretical insights with practical analysis conducted at Veolia Water Hungary, the study examines how digital procurement platforms influence key logistics functions — inventory management, warehousing, transportation, and financial flow. The findings highlight that although customer portals aim to streamline operations, they often introduce inefficiencies due to technical malfunctions, poor integration, and procedural mismatches. Primary data analysis reveals a disproportionate number of logistical disruptions — such as delayed deliveries and increased express shipments — among customers using these portals. The research concludes with strategic recommendations for suppliers and customers to enhance portal effectiveness through better preparedness, collaboration, and balanced digital adoption. Ultimately, the thesis emphasizes the importance of treating procurement platforms as strategic supply chain tools rather than passive compliance mechanisms.
Institution
Budapest Business University
Kar
Faculty of International Management and Business
Department
Nemzetközi Kereskedelem és Logisztika Tanszék
Tudományterület/tudományág
UNSPECIFIED
Szak
| Item Type: | Thesis (UNSPECIFIED) |
|---|---|
| Uncontrolled Keywords: | customer portal, e-invoicing, e-procurement, Inventory management, logistic processes, transportation, warehousing |
| SWORD Depositor: | User Archive |
| Depositing User: | User Archive |
| Date Deposited: | 2025. Sep. 23. 12:55 |
| Last Modified: | 2025. Sep. 23. 12:55 |
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