Tourists' Experience and Satisfaction Regarding Public Transport in Amman

AL QIQ HANAN (2019) Tourists' Experience and Satisfaction Regarding Public Transport in Amman. Faculty of Commerce, Catering and Tourism.

PDF Thesis - Hanan Alqiq.pdf Hozzáférés joga: Available at the computers of the University Download (1MB)

Abstract

Public transportation is considered to be an integral part of urban tourism, within this context the purpose of this study is to examine tourists’ use of Amman’s public transport and visitors’ satisfaction regarding public transport in the city. A survey was distributed among tourists who have been to Amman, it consists of different aspects and dimensions of transport use in Amman. Findings indicated that the majority of respondents have used public transport during their stay, it also showed that various factors affected their experience, satisfaction, and reasons for using public transport. In general, the majority of tourists were satisfied with the public transport system of Amman and it did not affect their trip experience negatively, some remarks and suggestions for improvements were mentioned by tourists which needs to be taken into consideration.

English title

Tourists' Experience and Satisfaction Regarding Public Transport in Amman

Institution

Budapest Business School

Kar

Faculty of Commerce, Catering and Tourism

Department

Turizmus Tanszék

Tudományterület/tudományág

UNSPECIFIED

Szak

Hospitality Management

Item Type:	Thesis (UNSPECIFIED)
Uncontrolled Keywords:	Transportation and Tourism, Public Transport and Tourism
Depositing User:	Meleg Gizella
Date Deposited:	2019. May. 13. 08:07
Last Modified:	2019. Sep. 02. 12:47

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