Rigó Krisztina (2018) CustomAir Services – The key to customer satisfaction and loyalty in the aviation industry. Faculty of Commerce, Catering and Tourism.
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Krisztina_Rigó_F7N867_Dissertation.pdf Hozzáférés joga: Available at the computers of the University Download (3MB) |
English title
CustomAir Services – The key to customer satisfaction and loyalty in the aviation industry
Institution
Budapest Business University
Kar
Faculty of Commerce, Catering and Tourism
Department
Turizmus Tanszék
Tudományterület/tudományág
UNSPECIFIED
Szak
Turizmus-vendéglátás (angol nyelven)
| Item Type: | Thesis (UNSPECIFIED) |
|---|---|
| Uncontrolled Keywords: | customer service, aviation, service quality |
| Depositing User: | Users 5154 not found. |
| Date Deposited: | 2018. Nov. 28. 12:59 |
| Last Modified: | 2019. Sep. 09. 12:54 |
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