Panaszkezelés bemutatása a Four Seasons Front Desk példáján keresztül

Juhász Mirella Vanda (2017) Panaszkezelés bemutatása a Four Seasons Front Desk példáján keresztül. Faculty of Commerce, Catering and Tourism.

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Institution

Budapest Business School

Kar

Faculty of Commerce, Catering and Tourism

Department

Vendéglátás Intézeti Tanszék

Tudományterület/tudományág

UNSPECIFIED

Szak

Turizmus - Vendéglátás

Item Type:	Thesis (UNSPECIFIED)
Uncontrolled Keywords:	panaszkezelés, vendégelégedettség, front office recepció
Depositing User:	Meleg Gizella
Date Deposited:	2017. Nov. 27. 12:07
Last Modified:	2018. May. 02. 14:38

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