Panaszkezelés bemutatása a Four Seasons Front Desk példáján keresztül

Juhász Mirella Vanda (2017) Panaszkezelés bemutatása a Four Seasons Front Desk példáján keresztül. Faculty of Commerce, Catering and Tourism.

[thumbnail of Juhasz_Mirella-Panaszkezeles bemutatasa a Four Seasons Front Desk peldajan keresztul.pdf]

PDF
Juhasz_Mirella-Panaszkezeles bemutatasa a Four Seasons Front Desk peldajan keresztul.pdf
Hozzáférés joga: Available at the computers of the University
Download (1MB)

Institution

Budapest Business School

Kar

Faculty of Commerce, Catering and Tourism

Department

Vendéglátás Intézeti Tanszék

Tudományterület/tudományág

UNSPECIFIED

Szak

Turizmus - Vendéglátás

Item Type:	Thesis (UNSPECIFIED)
Uncontrolled Keywords:	panaszkezelés, vendégelégedettség, front office recepció
Depositing User:	Gizella Meleg
Date Deposited:	2017. Nov. 27. 12:07
Last Modified:	2018. May. 02. 14:38

Actions (login required)

View Item

The user-centered service development of the repository was implemented with the support of the European Union and the Hungarian State with the "Innovative solutions for improving the quality and accessibility of higher education in higher education" of EFOP-3.4.3-16-2016-00020.

Dolgozattár is powered by EPrints 3.4 which is developed by the School of Electronics and Computer Science at the University of Southampton. About EPrints | Accessibility